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IT Automation

Automation in IT allows employees to focus the important stuff.

Information Technology professionals are realizing how incredibly helpful Robotic Processing Automation really is. Not only does it automate the IT professional’s own tasks but it also enables them to centrally manage automated robots throughout their organization. RPA works with all major desktop, web, ERP suites and Citrix applications. And its powerful API system means it is easily integrated with ERP and BMP systems.

It can be deployed in the cloud or on-premise, allowing multiple users in various business units or geographies to work privately and autonomously from one secure server.

It instantly scales to adjust to working fluctuations and uses intelligent scheduling to prioritize robot effort efficiently. With role-based access, data protection in the cloud, a complete audit trail of activities, RPA solutions generate fully configurable analytics, as well as robust governance and compliance.

Password Resets

Anti-Virus Administration

Storage Management

Financial Processes

HR Processes

Sales & Marketing Processes

Common Processes Being Automated In IT

  • Password Resets
  • Employee Exit Management
  • Customer Self-Service
  • Anti-Virus Administration
  • Email Administration
  • Customer Onboarding
  • Master Data Maintenance
  • Employee Data Management
  • Customer Complaints
  • Storage Capacity Management
  • Dispute Resolution
  • Invoicing
  • Software Installs
  • Customer Service Prioritization
  • Collections

Watch How A Robot Interacts With Different Systems and Updates SalesForce.

How Does Optelcon Add Value?

Optelcon is in the business of making companies more profitable by reducing indirect expenses and sourcing more effectively. Through our strategic partners, Optelcon is vendor-neutral, RPA integrator. With over 50 RPA developers and process engineers, we use best practices to help select the best software for the job, document, program, integrate, and update the bots when processes change. Implementing bots requires the right experience. That’s what we provide.

How Does Optelcon Add Value?

Optelcon is in the business of making companies more profitable by reducing & containing costs, improving efficiency and sourcing more effectively. Through our strategic partners, Optelcon is vendor-neutral, RPA integrator. With over 50 RPA developers and process engineers, we use best practices to help select the best software for the job, document, program, integrate, and update the bots when processes change. We make sure it gets done right.

For a free process evaluation and proof of concept, please contact us
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