How would Human Resource Automation come into play? According to Deloitte’s 2017 Global Human Capital Trends study, almost half of HR global shared services executives believe RPA will deliver 10 to 20 percent savings to their businesses. As millennials and the next Generation Zs begin to populate the workforce in greater numbers, the employee experience is becoming even more critical. These generations grew up with increasing access to ubiquitous technology geared at making various aspects of their lives digital, simpler, and easier. Enhancing employee experience means creating an engaging, digital, and seamless experience for the employee.
Any organization that is ready to deploy an RPA solution will need to involve HR early in the process. The role of HR will be critical to ensure the success of the automation investment. One of the first priorities for HR will be staff communications. The employees will need to understand why the organization is making the change, and what the impact will be on them and their daily lives.
Setting the right tone and expectations about how the robots are intended to help enhance the employees’ productivity and not “replace” their jobs, will be key to a successful automation deployment.
As the RPA solution is deployed, the roles of the existing workers will evolve and change. Hiring managers will find that they have more time to focus on “wish” list” projects and will rely on HR to help them define objectives, re-shape job descriptions, evolve organizational structures and plan for future growth.
At the same time, the employees will require new skills training as they move into lateral or higher-level roles. With Robotic Processing Automation, HR professionals will have to incorporate a digital workforce into the HR mix and re-think their talent management strategies.
While it’s true that incorporating digital workers into the organization will put higher demands on HR, the good news is that the robots can also help HR. RPA can automate repetitive HR tasks such as New Hire Onboarding, Address Changes, Title Changes, Organizational Chart changes, Training, T&E, Payroll, Employee Data Management, Time & Attendance and more.
Our bots can read, copy and paste to and from virtually any technology system ranging from simple spreadsheet processes to more complex intranet and payroll systems. Some experts believe that with automation, HR professionals can reclaim up to 40% of their time.
Optelcon is in the business of making companies more profitable by reducing & containing costs, improving efficiency and sourcing more effectively. Through our strategic partners, Optelcon is vendor-neutral, RPA integrator. With over 50 RPA developers and process engineers, we use best practices to help select the best software for the job, document, program, integrate, and update the bots when processes change. We make sure it gets done right.