• Step 3. Implement the specialized Blackberry and Smartphone help desk management solution.   Single, specialized blackberry / smart phone tech support for all carriers, devices and mail servers.  Significantly Reduce I.T. effort and increase end user satisfaction and productivity for one low price per device per year.

• Step 4. Centralize ownership and billing for employee owned phones. (Optional but highly recommended). Reduce these costs by an additional 20-30% and eliminates the risk of employees taking their numbers and clients with them.

Step 1. Complete Initial Rate Plan Analysis
Two Step Process

• Step 1. Provide us the last three months of billing data in electronic format.
  
• Step 2. Review and approve optimization recommendations.

What We Do

• Normalize data into our proprietary database.
• Run Multi-Dimensional optimization algorithms against over 10,000 rate plans. 
• Perform review of results by with internal consultants.
• Present recommendations summarized in easy-to-approve format.
• Optimize, review, and confirm savings for 3 additional months after initial optimization.

What We Deliver

• Immediate 26% average savings.
• All rate plan changes and/or approved disconnections and confirmations with underlying providers. 
• 90 day performance review to assure savings and implementation of recommendations and one additional optimization.

• We only make recommend changes to rate plans within the same carrier you are currently using.  We never recommend changing vendors, phones, corp contracts, services areas or even account reps. (unless you want us to).  
  
• NOTHING changes except the rate plan code and your cost drops the next month.
• Your users will notice absolutely nothing different.
• We offer a 200% guarantee on our fees for these services.  
  
• If we can't find savings, it costs nothing.  There is absolutely no risk.
• It takes about an hour of your time
• Actually, there is no catch... "Really..."   

Step 2. Implement Optelcon's ongoing mobile management technology.

• Integration all of your wireless devices across carriers, accounts, and technologies into a single user-friendly web based management portal. 

• Ongoing monthly rate plan analysis and adjustments based on changes in usage patterns, number of devices or new rate plans or promotions.  Recommendations can be approved online with one mouse click.  We electronically make the changes to the carriers, reducing your management time.

• Automation of monthly reports across carriers by business unit, department, or any other criteria for better control and management.
  
  
• Enable true policy management.  User "spend limits" or "business use" rules can be assigned in a variety of ways including, time of day, area codes, international, dollars, minutes, voice/data and even down to each individual call at the user level.  This allows the system to manage who is going outside of policy vs. each manager having to police each user.

•  Enable online cross carrier, policy based; Moves, Adds, Changes and Disconnects of devices and plans. Significantly reduced internal operating cost by allowing decentralized ordering with centralized direct manager approval processes.

• Identify and eliminate "Zero-Use Phone" as employees leave the company.

• Blackberry, TREO and PDA management

• Centralized asset and contract management

Step 3. Implement Optelcon’s Blackberry/Smartphone Help Desk Solution.

• Detailed Domestic and International coverage reporting/analysis and outage/maintenance notifications.

• Ability to make any account change on your behalf with Cingular, AT&T Wireless, T-Mobile, Verizon, Nextel and Sprint Device technical support with direct escalation to RIM if needed.

• Enhanced quick training manual and distance learning applications for end users.

• Detailed asset tracking and reporting for the life of your devices.

• Assistance with device warranty executions and loaner units.

• Billing resolution assistance.

• Local coverage enhancement assistance.

• Engineering and Administration support with infrastructure and applications.

• Standard Help Desk hours 8am-5pm CST with afterhours paging and email response service.

Why would you want to centralize?  Ask yourself this simple question: would you let your employees just go to the local store and pick out, buy, own and expense their office furniture, computers, office supplies, desk phones, software, local & long distance service, advertising, 800 numbers etc... and then expect the company to support everything?  For obvious reasons, companies do not operate this way.  So when it comes to your fastest growing and arguably most important communications channel, why would you even consider this? 

Due to the relatively new and very daunting challenges with effective mobile phone management, some companies have gone as far as just letting their employees, buy, own, control and expense their own cell phones.

In the last 3 years mobile phones and devices have become the fastest growing segment of all telecom and now represent over 25% of the entire corp. telecom budget. In the next 3-5 years, mobile phone/data expenditures are forecasted to take over the majority of all telecom expense for the first time in history.  Since telecom represents an average of the 3rd-5th largest corporate expense, the financial impact is profound.

Utilizing Optelcon's specialized tools, processes and people, we will enable you to implement best practices and reduce your employee owned phone expenses by an average of 40%.

We have developed customizable corporate communications policies, documents and automated email communications which outline the companies shift to corporate controlled wireless devices.  Within this email communication, we provide the individuals with a web hyperlink to a a secure online input form.  This form populates a centralized database of users, devices, plans, carriers, usage etc… With this centralized database and a letter of authorization from your company, we have the means to electronically make “bulk changes” and manage the transition process with each vendor assuring and confirming billing changes with provider. Once changes are made, we re-optimize the new spend with new population and usage.   For companies which want to limit use and do not want to pay for personal calls, we have built in policy based usage management systems which will enable your company to systematically separate personal calls.  The honor system will no longer be needed."  

Give us an hour.   We WILL improve your bottom line...   "Really..."