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LifeCycle Mobile Service Management Solutions
i.t.e.m.s. Mobile tm
 "Intelligent Total Expense Management System"

It is hard to make good business decisions when you have incomplete, inaccurate or untimely information.  Optelcon's whole line of telecom management solutions will give your company complete visibility to all facets of your telecommunications operations, finance and expense areas. 

I.T.E.M.S. Mobiletm is our flagship web based command center which will allow your company to securely manage all facets of your mobile devices and network.   This extremely scalable web based "On-Demand platform is currently used by smaller companies with only 200 Mobile devices to as large as Fortune 100 firms with thousands of devices.  In addition, Optelcon also private labels our technology behind the scenes to other leading TEM firms as a way improve their processes and to add additional value to their clients.  Who better to judge TEM solutions than another TEM company? 

How our solution WILL reduce your mobile spend:

  • Save 5-10% of carrier cost by monitoring subscriber usage.
  • Save 20-35% of carrier cost by optimizing rate plan and rate pools.
  • Save 5-15% of carrier cost by recapturing personal use.
  • Save 2-4% of carrier cost by detecting carrier billing errors.
  • Save 40-60% of administrative cost by automation of wireless management.
  • Save 20-40% on Decentralized, "Expensed Phones" by pulling into corporate plans.

 "The Problem"
Due to the explosion in the number of corporate mobile devices, organizations have been faced with a whole new set of challenges.  These new challenges require new strategies.

To combat these new challenges Optelcon has put together a team of industry insiders, cutting edge technology and proven processes to dramatically reduce your mobile / data device expense.

These methods will not only save your company an average of 26% within the 30 days, they will reduce your internal administrative and management costs by over 40%. In addition, Optelcon's solutions will enable your management team to the information needed to make smart business decisions.  

"The Solution"

  • Step 1. Complete Initial Rate Plan Analysis.
    Optelcon performs a rate plan analysis of your current services.  Zero risk, 200% ROI guarantee.  In just 30-45 days, and one hour of your time, our average savings per 1,000 devices is over $325,000/year.  No Changes in: Carrier, Phones, Account Reps, Coverage Areas or Corp Contracts.  We only adjust the rate plans you are on with your existing carrier.  You start saving 26% on your next invoice.  "Really..."
  • Step 2. Implement items Mobiletm ongoing lifecycle mobile management solution.  
    Systematically manage spend policies, eliminate un-used phone, inefficient rate plans, and automate the entire procurement and approval process for all carriers on one central procurement management system.  Systematically reduce ongoing admin, management and I.T. support costs by over 40%.  Get complete control of ongoing management of mobile devices.
  • Step 3. Implement the specialized Blackberry and Smartphone help desk management solution.   Single, specialized blackberry / smart phone tech support for all carriers, devices and mail servers.  Significantly Reduce I.T. effort and increase end user satisfaction and productivity for one low price per device per year.
  • Step 4. Centralize ownership and billing for employee owned phones. (Optional but highly recommended). Reduce these costs by an additional 20-30% and eliminates the risk of employees taking their numbers and clients with them.

Step 1. Complete Initial Rate Plan Analysis
Two Step Process

  • Step 1. Provide us the last three months of billing data in electronic format.
  • Step 2. Review and approve optimization recommendations.

What We Do

  • Normalize data into our proprietary database.
  • Run Multi-Dimensional optimization algorithms against over 10,000 rate plans. 
  • Perform review of results by with internal consultants.
  • Present recommendations summarized in easy-to-approve format.
  • Optimize, review, and confirm savings for 3 additional months after initial optimization.

What We Deliver

  • Immediate 26% average savings.
  • All rate plan changes and/or approved disconnections and confirmations with underlying providers. 
  • 90 day performance review to assure savings and implementation of recommendations and one additional optimization.
The Catch?  
  • We only make recommend changes to rate plans within the same carrier you are currently using.  We never recommend changing vendors, phones, corp contracts, services areas or even account reps. (unless you want us to).  
  • NOTHING changes except the rate plan code and your cost drops the next month.
  • Your users will notice absolutely nothing different.
  • We offer a 200% guarantee on our fees for these services.  
  • If we can't find savings, it costs nothing.  There is absolutely no risk.
  • It takes about an hour of your time
  • Actually, there is no catch... "Really..."   

Step 2. Implement Optelcon's ongoing mobile management technology.

ITEMS Mobiletm  is our "on-demand" technology solution which enables your company to fully manage your mobile spend and reduce your internal management costs by over 40%.  This solution is for companies who want to take a best practices approach to managing mobile spend permanently.  Some of the key benefits our solution provides include:
  • Integration all of your wireless devices across carriers, accounts, and technologies into a single user-friendly web based management portal. 
  • Ongoing monthly rate plan analysis and adjustments based on changes in usage patterns, number of devices or new rate plans or promotions.  Recommendations can be approved online with one mouse click.  We electronically make the changes to the carriers, reducing your management time.
  • Automation of monthly reports across carriers by business unit, department, or any other criteria for better control and management.

  • Enable true policy management.  User "spend limits" or "business use" rules can be assigned in a variety of ways including, time of day, area codes, international, dollars, minutes, voice/data and even down to each individual call at the user level.  This allows the system to manage who is going outside of policy vs. each manager having to police each user.
  •  Enable online cross carrier, policy based; Moves, Adds, Changes and Disconnects of devices and plans. Significantly reduced internal operating cost by allowing decentralized ordering with centralized direct manager approval processes.
  • Identify and eliminate "Zero-Use Phone" as employees leave the company.
  • Blackberry, TREO and PDA management
  • Centralized asset and contract management

Step 3. Implement Optelcon’s Blackberry/Smartphone Help Desk Solution.

  • Detailed Domestic and International coverage reporting/analysis and outage/maintenance notifications.
  • Ability to make any account change on your behalf with Cingular, AT&T Wireless, T-Mobile, Verizon, Nextel and Sprint Device technical support with direct escalation to RIM if needed.
  • Enhanced quick training manual and distance learning applications for end users.
  • Detailed asset tracking and reporting for the life of your devices.
  • Assistance with device warranty executions and loaner units.
  • Billing resolution assistance.
  • Local coverage enhancement assistance.
  • Engineering and Administration support with infrastructure and applications.
  • Standard Help Desk hours 8am-5pm CST with afterhours paging and email response service.
Step 4. Centralized ownership, management and billing for employee owned phones.

Why would you want to centralize?  Ask yourself this simple question: would you let your employees just go to the local store and pick out, buy, own and expense their office furniture, computers, office supplies, desk phones, software, local & long distance service, advertising, 800 numbers etc... and then expect the company to support everything?  For obvious reasons, companies do not operate this way.  So when it comes to your fastest growing and arguably most important communications channel, why would you even consider this? 

Due to the relatively new and very daunting challenges with effective mobile phone management, some companies have gone as far as just letting their employees, buy, own, control and expense their own cell phones.

In the last 3 years mobile phones and devices have become the fastest growing segment of all telecom and now represent over 25% of the entire corp. telecom budget. In the next 3-5 years, mobile phone/data expenditures are forecasted to take over the majority of all telecom expense for the first time in history.  Since telecom represents an average of the 3rd-5th largest corporate expense, the financial impact is profound.

Utilizing Optelcon's specialized tools, processes and people, we will enable you to implement best practices and reduce your employee owned phone expenses by an average of 40%.

How do we do it?

We have developed customizable corporate communications policies, documents and automated email communications which outline the companies shift to corporate controlled wireless devices.  Within this email communication, we provide the individuals with a web hyperlink to a a secure online input form.  This form populates a centralized database of users, devices, plans, carriers, usage etc… With this centralized database and a letter of authorization from your company, we have the means to electronically make “bulk changes” and manage the transition process with each vendor assuring and confirming billing changes with provider. Once changes are made, we re-optimize the new spend with new population and usage.   For companies which want to limit use and do not want to pay for personal calls, we have built in policy based usage management systems which will enable your company to systematically separate personal calls.  The honor system will no longer be needed."  

Give us an hour.   We WILL improve your bottom line...   "Really..."

 

 

Complete Enterprise Telecom Expense Management Solutions
i.t.e.m.s. Enterprisetm
"Intelligent Telecom Expense Management System"

It is hard to make good business decisions when you have incomplete , inaccurate or untimely information. Optelcon's TEM systems and solutions will give your company complete visibility to all facets of your telecommunications operations, finance and expense areas. 

I.T.E.M.S. Enterprisetm is our flagship web based command center which will allow your company to securely manage all facets of your telecom expenses and operations.  This extremely scalable web based "On-Demand platform is currently used by smaller companies whose telecom spend is as little as $50k/month, to as large as Global Fortune 100 firms.  In addition, Optelcon private labels our technology to other leading TEM firms as a way improve their processes and to add additional value to their clients. 

Key Benefits of I.T.E.M.S. Enterprisetm

  • Significantly reduce ongoing company wide annual telecom expenses by an average of 26%
  • Significantly improve process, controls, compliance and administrative expenses.
  • Automate financial allocations, budget tracking, Moves Adds and Changes.
  • Directly integrate I.T.E.M.S. Enterprise tm with financial and H.R. systems such as SAP and PeopleSoft.

  How Optelcon will positively impact your organization's telecommunications environment?

  • Improve your telecom invoice & overall invoice management
  • Securely manage all invoices from all vendors from one web based interface.
  • Organize a notoriously difficult process.
  • Significantly reduce your administrative expense.
  • Automate your AP/GL coding of invoices for financial reporting.
  • Directly and securely handoff all AP data accounts payable for final payment.
  • Manage all invoices from any suppliers, including non-telecom related invoices such as utilities, shipping, supplies etc...
  • Approve invoices for payment electronically.
  • Reclaim human resources.
  • Seamlessly integrates invoice data with company telecom operations management.

  Improved management of your inventory, allocations, equipment, networks, locations and resources

  • Cost allocate, link and track every line item of every bill and inventory to locations, cost centers, departments, projects or even people
  • Manage and automate cost allocation information financial system reporting and tracking.
  • Track budgeted to actual expense.
  • Manage and track all services and equipment from all vendors in one single normalized command center.
  • Manage all service or equipment moves adds and changes from a single interface.
  • Automatically track and audit any changes in inventory.  If inventory changes and the invoices do not, the system will catch it.
  • Manage services and equipment which are operational interdependent or linked together. 
  • Automatically identify how changes in one asset or service impact others.

Improve your supply chain management

  • Manage all suppliers for any service or product and link supplier information to AP and billing.
  • Manage all supplier contracts including contract terms, pricing, who signed, which services are covered and contract expirations.
  • Manage all pertinent contact, locations and services for the entire enterprise from one screen.
  • Manage and track all supplier communication, notes, and history.
  • Automatically audit, identify billing errors, services which continue to bill after the expected disconnect dates.

Improve enterprise wide visibility and distribution of useful management information

  • Virtually every screen has the ability to organize and export information in Excel, CSV, XML, or formatted PDF with a single mouse click.
  • Long list of standard reports which allow for creation and saving of key management reports.
  • Powerful and easy ad hoc reporting engine which allows for customizing and saving favorite reports.
  • Manage company policies and vendors profiles and parameters to allow for "systematic policy management" .
  • Automated distribution of management reports to key individuals.
  • Allow for smart business decisions based on complete information.

I.T.E.M.S. Enterprisetm System Features

  • 100% Web Based ASP application (No Software, servers, or I.T. support required).
  • Automatic upgrades as new releases become available.
  • Secure HTTPS, 128Bit Encryption.
  • Invoice Management and AP automation of all invoices (Any invoice, not just telecom).
  • Automated expense allocations from the GL, Cost Center even to an individual.
  • Allocate and track every line item of every invoice.
  • All telecom services managed voice, data, network, Call Accounting, mobile, calling cards, equipment, Conference Bridge etc...\
  • Virtually any invoice from any type of supplier can be managed from the items system including Utilities, Shipping etc...
  • Management of servers and systems.
  • Fully redundant systems and daily secure offsite tape backup of data for added security.
  • Enterprise grade, secure, fortified hosting facility.  Physical security, redundant and backup power, multiple fiber rings to internet.
 

Home Text
Why Should You Give Optelcon An Hour Of Your Time?
-Your bottom line can never be too good.
-Your CEO, CFO and investors love beating financial expectations.
-And, Optelcon saves companies an average of 26% on their annual telecom costs.

What does this mean to your company?

In 2006, on average, U.S. corporation achieved a "NET" profit margin of approximately 5%.
Meaning, every $1.00 saved, had the same bottom line impact as adding $20.00 to the top line.

Your Annual Telecom Spend

Optelcon's Average
savings %

Optelcon Average Annual $$ Savings

Amount Of Average New Top Line Revenue Required To Equal Optelcon's
Net Bottom line impact

$100,000

26%

$26,000

$520,000.00

$1,000,000

26%

$260,000

$5,200,000.00

$10,000,000

26%

$2,600,000

$52,000,000.00


Worth An Hour?

Our scalable "On-Demand" web based software and solutions are used by:
-Leading professional expense management and consulting firms,
-Companies which have a telecom spend as low as $250k/year.
-Fortune 100 companies with thousands of locations at home and abroad.

We do this for a living. Give us an hour.
We WILL significantly lower your telecom costs. "Really..."
 
 

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