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(Glenview, IL - [10.29.07]) The new center of excellence, located in Pune
India, is dedicated to cost effectively supporting a wide variety of telecom
management and business processes for International Telecom Expense Management
" TEM" and enterprise firms.
This new business process facility will support a team of over 50 telecom
analysts, invoice processing and support personnel. The opening of this facility is in response
to an overwhelming demand from Optelcon's TEM business partners to assist with
performing traditionally time consuming business processes. These services
include, invoice processing, manual invoice data entry, inventory creation,
auditing, dispute resolution, MACD's and a host of other services. Within a week of opening this facility,
Optelcon has begun providing services to over 6 TEM companies with over 15
Fortune 1000 enterprise firms in the U.S., Central and Latin America.
TEM partners and clients
will continue to deal directly with Optelcon's U.S. resources. By providing local direct support, combined
with our back office operations in Pune, India we provide our clients with
excellent local support they expect, with a significant cost advantage.
Optelcon currently serves the TEM provider and business market with a variety of telecom cost
management software and solutions. These include Call Accounting solutions,
expense management software, invoice management, and mobile device management.
"Optelcon is pleased to announce this new facility and new line of
services. The initial response has far exceeded our expectations. Our strategy
of becoming the back office technology and BPO provider to other TEM firms, has
really differentiated us in the market. Allowing other TEM providers to focus on growing their businsses instead of other time consuming processes, we have created a real "win-win" proposition. By tapping into the amazing talent pool
available in Pune, India, Optelcon can provide world class back office support at a
fraction of traditional U.S. based firms. Said Robert Pommer, CEO
of Optelcon"
About Optelcon
Optelcon is global expense avoidance and resource management software and
services firm. Our next generation "On-Demand" Web based software and
solutions are used by professional expense management firms, mid-size
enterprises and fortune 100 firms alike. With our team of telecom and software
veterans, Optelcon will provide your company with the tools and experience
needed to more effectively manage your telecom resources and expenses.
Optelcon
Contact:
Robert Pommer
Tel: 847-501-5026
Fax: 847-574-7566
Email
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