Telecom Usage Policy: Defining Policies for Your Organization (1-Hour)

Telecom Usage Policy:  Defining Policies for Your Organization is a 1-Hour live eLearning course.

eLearning Overview
Controlling cost, preventing fraud, and eliminating service abuse are prevailing objectives for telecom professionals.  Sound usage policies assist in achieving these objectives.  This eLearning course shares a host of strategies, considerations, tools, and templates to support the creation of telecom usage policies to meet your departmental and organizational goals.

View and listen to an instructional presentation, then interact with the instructor, as well as other participants, and ask questions during a roundtable discussion at the conclusion of the course. Participants not only have the opportunity to interact with instructors during this live event, but also receive supporting materials for reference during and after the course. Course materials are designed to enforce and enhance the principles learned during the session.

How you will benefit
This one-hour eLearning course shares a number of strategies and considerations for creating, implementing, and enforcing telecom usage policies throughout your organization.

Who Should Attend
Telecom professionals, project managers, human resources managers, and staff responsible for creating and implementing technology usage polices.

Course Outline

I. Defining Telecom Policy Objectives
a. Management Control
b. Cost Containment
c.  Fraud Prevention
d.  Service Abuse Elimination

II. Policy Considerations
a.       Directory Assistance
b.       Pay-Per-Use Features
c.       Service Orders
d.       Accepting Contract Offers

III. Templates & Illustrations
a.       Acceptable Use Policy
b.       Wireless Use Policy
c.       Equipment Dispersal & Return Policy

IV. Roundtable Discussion