Telecom Terms: Mastering the Fundamentals (2-Hours) |
Telecom
Terms is a 2-Hour live eLearning
course.
eLearning Overview
The telecom industry is full of acronyms, technology terms, billing terms,
contract terms, and regulatory terms. Understanding industry terminology
directly influences your ability to communicate with service providers,
equipment vendors and users.
View and listen to an instructional presentation, then interact with the
instructor, as well as other participants, and ask questions during a
roundtable discussion at the conclusion of the course. Participants not only
have the opportunity to interact with instructors during this live event, but
also receive supporting materials for reference during and after the course.
Course materials are designed to enforce and enhance the principles learned
during the session.
How you will benefit
This two-hour eLearning course defines the acronyms and terms that you will
frequently encounter, and relates them to how they affect your telecom
environment. The knowledge gained from this learning event promotes productive
and accurate communications in your daily telecom activities.
Who Should Attend
Telecom Analysts and Specialists, Cost Control professionals and any staff handling
telecommunications invoices and services.
Course Outline
I. Technology Acronyms & Terminology
a. Voice Service Terms Defined
b. Data/Internet Network Terms Defined
c. Wireless Services Terms Defined
II. Service Provider Billing Acronyms & Terminology
a. Local Provider Terms Defined
b. Long Distance Provider Terms Defines
c. Wireless Provider Terms Defined
d. Internet/Data Provider Terms Defined
III. Contract Acronyms & Terminology
a. Financial Commitments Defined
b. Business Protection Language Defined
c. General Terms & Conditions Defined
IV. Regulatory Language
a. Tariffs & Service/Price Guides Defined
b. Taxes Defined
c. Surcharges & Fees Defined
V. Roundtable Discussion
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