Telecom Invoice Validation: Illustrations in Saving Money (1-Hour)

 Telecom Invoice Validation is a 1-Hour live eLearning course.

eLearning Overview
Telecommunications invoices are notorious for containing inaccurate billing amounts and fraudulent charges. This eLearning course illustrates how you can identify errors through periodic invoice validation and protect your organization from paying for errant charges. Sample service provider invoices, customer service records, and contracts are incorporated into the course to provide a virtual hands-on error identification experience.

View and listen to an instructional presentation, then interact with the instructor, as well as other participants, and ask questions during a roundtable discussion at the conclusion of the course. Participants not only have the opportunity to interact with instructors during this live event, but also receive supporting materials for reference during and after the course. Course materials are designed to enforce and enhance the principles learned during the session.

How you will benefit
Learn to identify errors on your telecom invoices and protect your organization from paying for errant charges.

Who Should Attend
Telecom Analysts and Specialists, Cost Control professionals and any staff handling telecommunications invoices and services.

Course Outline

I. Why Invoice Validation is Necessary
a. Cost of billing errors
b. Source of billing errors

II. Common Invoice Overcharges & Errors
a. Loose Traffic
b. Slamming
c. Cramming
d. Incorrect Discounts

III. Steps to Ensure Invoice Accuracy
a. Invoice Review Process
b. Actions to Minimize Errors

IV. Roundtable Discussion

eLearning Overview
Telecommunications invoices are notorious for containing inaccurate billing amounts and fraudulent charges. This eLearning course illustrates how you can identify errors through periodic invoice validation and protect your organization from paying for errant charges. Sample service provider invoices, customer service records, and contracts are incorporated into the course to provide a virtual hands-on error identification experience.

View and listen to an instructional presentation, then interact with the instructor, as well as other participants, and ask questions during a roundtable discussion at the conclusion of the course. Participants not only have the opportunity to interact with instructors during this live event, but also receive supporting materials for reference during and after the course. Course materials are designed to enforce and enhance the principles learned during the session.

How you will benefit
Learn to identify errors on your telecom invoices and protect your organization from paying for errant charges.

Who Should Attend
Telecom Analysts and Specialists, Cost Control professionals and any staff handling telecommunications invoices and services.

Course Outline

I. Why Invoice Validation is Necessary
a. Cost of billing errors
b. Source of billing errors

II. Common Invoice Overcharges & Errors
a. Loose Traffic
b. Slamming
c. Cramming
d. Incorrect Discounts

III. Steps to Ensure Invoice Accuracy
a. Invoice Review Process
b. Actions to Minimize Errors

IV. Roundtable Discussion