How VoIP Works (2-Hour live eLearning course)

How VoIP Works is a 2-Hour live eLearning course.

eLearning Overview
Voice over IP (VoIP) is an emerging technology on the minds of today's telecom professionals. Despite VoIP's growth in the marketplace, questions about how the technology works and primary network design questions are still common.

View and listen to an instructional presentation, then interact with the instructor, as well as other participants, and ask questions during a roundtable discussion at the conclusion of the course. Participants not only have the opportunity to interact with instructors during this live event, but also receive supporting materials for reference during and after the course. Course materials are designed to enforce and enhance the principles learned during the session.

How you will benefit
This eLearning course prepares telecom professionals for VoIP by illustrating a variety of technology implementations, sharing application considerations and discussing mixed-used voice and data network design configurations. Attendees will learn essential VoIP terminology and gain a functional understanding of how VoIP works.

Who Should Attend
Telecom Analysts and Specialists, Project Managers, Technology Planning Staff, Telecom and IT Managers, and any professionals selecting, reviewing, or recommending technology solutions.

Course Outline

Course Outline:

I. Public Switched Telephone Network Background
a. PSTN Structure
b. Switched Voice Dialing Scheme
c. Convergence

II. Technology & Protocols
a. IP Network Structure
b. H.323
c. Session Initiation Protocol (SIP)

III. Implementation Designs
a. IP-VPN
b. Internet-based
c. Hosted

IV. Operational Considerations
a. Mixed-Use Transport
b. Quality of Service (QoS)
c. E-911

V. Hardware Configurations
a. IP PBX
b. Routers
c. Gateways

VI. Roundtable Discussion