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Demystifying Service Provider Tariffs & Service/Price
Guides is a 1-Hour live eLearning course.
eLearning
Overview
Valuable, detailed information about service provider pricing and services is
available to organizations. The key is knowing where to look. This eLearning
Course demonstrates how to find provider documentation that supports business
applications.
View and listen to an instructional
presentation, then interact with the instructor, as well as other participants,
and ask questions during a roundtable discussion at the conclusion of the
course. Participants not only have the opportunity to interact with instructors
during this live event, but also receive supporting materials for reference
during and after the course. Course materials are designed to enforce and
enhance the principles learned during the session.
How you
will benefit
This one-hour eLearning course shares practical information on deciphering
service provider terms and conditions, services and pricing, SLAs, and
promotions. Skills learned support the facilitation of service and budget
protection.
Who
Should Attend
Telecom Analysts and Specialists, Cost Control professionals, IT staff handling
telecommunications invoices, inventories and services, and anyone involved in
change management processes.
Course Outline
I. Tariff & Service/Price Guide Structure
a. Value
b. Definitions & Role
c. Tariff Structure
d. Service/Price Guide Structure
II. Tariff & Service/Price Guide Language
a. General Terms & Conditions
b. Product Offerings
c. Promotions
III. Best Practice for Review
a. When Utilized
b. How Utilized
IV. Roundtable Discussion
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