Building a VoIP Business Case (2-Hours)

Building a VoIP Business Case is a 2-Hour live eLearning course.

eLearning Overview
Selecting Voice over IP (VoIP) technology for your organization requires a sound business case. Cost savings, improved functionality or current technology obsolescence are all motivators for considering VoIP.

View and listen to an instructional presentation, then interact with the instructor, as well as other participants, and ask questions during a roundtable discussion at the conclusion of the course. Participants not only have the opportunity to interact with instructors during this live event, but also receive supporting materials for reference during and after the course. Course materials are designed to enforce and enhance the principles learned during the session.

How you will benefit
This eLearning course shares the best practice for creating and understanding VoIP return on investment (ROI). VoIP-centric financial considerations are discussed and information is shared that enables telecom professionals to make informed decisions about VoIP technology migration. Participants will receive a comprehensive ROI analysis tool that incorporates the financial considerations associated with VoIP discussed throughout the course.

Who Should Attend
Telecom Analysts and Specialists, Project Managers, Technology Planning Staff, Telecom and IT Managers, and any professionals selecting, reviewing, or recommending technology solutions.

Course Outline

I. Defining the Business Case
a. What Business Problem Does VoIP Solve?
b. Functionality & Capability
c. Operational Benefits
d. Financial Benefits

II. Assessing VoIP Solutions
a. Defining IT & Telecom Team Participation
b. Operational Resource Requirements
c. Implementation & Management Considerations

III. Budgeting for Change
a. Defining Current Recurring Cost of Ownership
b. Understanding Recurring Cost of Ownership
c. VoIP Investment Decisions

IV. Creating a Return on Investment
a. Initial Investment
b. Monthly Operational Cost
c. Understanding the ROI Period

V. Roundtable Discussion